INTO PEACE OF MIND®
Tri State Restorations LLC is a Washington D.C. Metropolitan-based Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified disaster restoration company. We’re family-owned residential and commercial recovery experts serving the greater Washington D.C. metropolitan area, including Maryland (MD) and Virginia (VA).
Specializing in disaster recovery, mitigation, remediation, removal, cleanup, and restoration; our certified technicians are here to help resolve your water, mold, fire, biohazard, or sewage emergency.
COVID-19 Disinfection Cleaning Services Available
INTO PEACE OF MIND®
Specializing in mitigation, remediation, removal, cleanup and restoration; our certified technicians are here to help resolve your water, mold, fire, biohazard or, sewage emergency.
COVID-19 Disinfection Cleaning Services Available
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SERVICES THAT FIT YOUR NEEDS
Water, sewage, mold, fire & smoke can all severely devastate a property in a very short amount of time. It’s important to call a certified mitigation and remediation specialist like Tri State Restorations to immediately reduce the risk of secondary damages and loss.
Don’t hire a professional without the proper coverage. We’re your Washington D.C. Metropolitan-based Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified water, fire, mold, biohazard & odor control restoration experts and one of the few U.S. companies that currently hold the required pollution liability specialty insurance needed to handle your property’s coronavirus (Covid-19) cleanup and disinfection.
- Our experienced professionals provide Water Damage Restoration services including: Water Damage Assessment, Structural Drying, Water Extraction, and Structural Restoration.
- Mold Remediation includes Air Sampling, Contents Packing & Inventory, Containments, Negative Air Differential, Demolition & Decontamination, Dehumidification, Disinfecting, and Encapsulation.
- Fire Restoration services include Environmental Safety Controls, Board-Ups & Site Securing, Contents Packing & Inventory, Thermo-Fogging, Ozone Treatment, Soot Removal, Contents & Structure Cleaning, and Air Filtration.
- Tri State Restorations can be on the scene within 90 minutes performing Sewage Mitigation services such as Sewage Extraction & Cleaning, Structural Drying, Water Extraction, Air Filtration, and Disinfecting.
- Certified by the Environmental Protection Agency (EPA) to provide Lead and Asbestos inspections, sampling and testing. Tri State also performs Lead Abatement services to permanently eliminate lead-based paint hazards in your property.
- We act quickly to restore properties after catastrophic events and severe loss situations. We’re also one of the few U.S. companies that currently hold the required pollution liability specialty insurance needed to handle your property’s coronavirus (Covid-19) cleanup and disinfection.
SERVICES THAT FIT YOUR NEEDS
Water, sewage, mold, fire & smoke can all severely devastate a property in a very short amount of time. It’s important to call a certified mitigation and remediation specialist like Tri State Restorations to immediately reduce the risk of secondary damages and loss.
Don’t hire a professional without the proper coverage. We’re your Washington D.C. Metropolitan-based Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified water, fire, mold, biohazard & odor control restoration experts and one of the few U.S. companies that currently hold the required pollution liability specialty insurance needed to handle your property’s coronavirus (Covid-19) cleanup and disinfection.
- Our experienced professionals provide Water Damage Restoration services including: Water Damage Assessment, Structural Drying, Water Extraction, and Structural Restoration.
- Mold Remediation includes Air Sampling, Contents Packing & Inventory, Containments, Negative Air Differential, Demolition & Decontamination, Dehumidification, Disinfecting, and Encapsulation.
- Fire Restoration services include Environmental Safety Controls, Board-Ups & Site Securing, Contents Packing & Inventory, Thermo-Fogging, Ozone Treatment, Soot Removal, Contents & Structure Cleaning, and Air Filtration.
- Tri State Restorations can be on the scene within 90 minutes performing Sewage Mitigation services such as Sewage Extraction & Cleaning, Structural Drying, Water Extraction, Air Filtration, and Disinfecting.
- Certified by the Environmental Protection Agency (EPA) to provide Lead and Asbestos inspections, sampling and testing. Tri State also performs Lead Abatement services to permanently eliminate lead-based paint hazards in your property.
- We act quickly to restore properties after catastrophic events and severe loss situations. We’re also one of the few U.S. companies that currently hold the required pollution liability specialty insurance needed to handle your property’s coronavirus (Covid-19) cleanup and disinfection.
TRI STATE RESTORATIONS, LLC®
Also will like the company to give them a pay rise and promotion.
Original post:
Tri State did a great job at helping us clean up after we had a pipe burst in our house; however their fees are completely unclear and they overcharge and scam you.
We gave them a $500 deposit to start and didn’t get any updates about fees and services along the way; we got a bill for an additional $4500 later in the mail. We tried to submit it to our insurance and they informed us it was exorbitant and Tri State added non traditional services and increased the category of our water damage higher than it really was.
Tri State offered our insurance an additional $500 credit ONLY if they covered the entire thing. Insurance did not want to cover it and I paid the full expense out of pocket.
I asked Tri State about the $500 credit they offered to the insurance company and asked if I could receive back that money as a credit.
They did not agree to give me the full amount for some unknown reason, and they only agreed to give me a partial credit of $250 simply because they would rather pay the insurance company than their customer.
It has been 4 weeks now and I STILL have not received a check yet.
This is extremely unfortunate and I am astounded they are able to do business like this. If you care about fair business practices, do NOT ever hire this company.
We hired this company to clean a very small bathroom that had a minor sewage backup (dirty water never rose above one centimeter - one eighth of an inch- and was present for only a couple of hours). Wanting to be cautious, we decided to bring in professionals to ensure it was handled properly. That was our mistake.
The cleaning itself was done adequately, and the staff on site were courteous. However, the billing practices were unacceptable.
We were quoted $2,500 over the phone, which already seemed steep for such a small area. The crew arrived during regular business hours on a Friday, worked for a couple of hours, left equipment, and returned briefly twice to check it. Despite this, the final invoice included:
14.5 hours of “technician supervision”, on top of already itemized charges for cleaning per square foot, drywall removal, and product use.
Charges for services never performed, including cleaning doors, windows, the washer/dryer, and the furnace.
“After-hours” charges and transport fees without any explanation.
Equipment rental fees totaling nearly $1,500, for equipment they left onsite.
In the end, we were billed over $7,500—three times the original quote.
When questioned, the company simply stated that “the quote may vary,” as if a 200% increase is reasonable. Our insurance claims adjuster confirmed this company is not on their approved list, noting that they’ve seen similar overcharging behavior from them in the past.
We strongly advise others to avoid this company. Their billing lacks transparency, is filled with questionable charges, and borders on predatory.
EDIT: After publishing this review, we received an email offering to reduce the bill by $1.000. I suspect this is the reason why there are not hundreds of bad reviews online.
Thank you for saving my home from mold and microbes over the weekend.
Especially Alfredo and Artur and Daniel. They were very responsive and explained everything completely. They calmed our nerves during this troubling time. Dion was also very professional and knowledgeable. He was an excellent point person for us. And Virginia in accounting was helpful as well. Thank you one and all!!!
Thank you so much for your hard work and kindness. They had to return several times to check humidity levels over a few days.
EXPERIENCE YOU CAN TRUST
FAMILY OWNED–LOCALLY OPERATED–ESTABLISHED FIRM
Our company’s mission is Turning Disaster Into Peace of Mind® because we know how important it is to get your business back in business as quickly as possible. Since 2007, Tri State Restorations, LLC has provided DMV area businesses and commercial clients with dedicated 24-hour support, fast response times, exceptional and thorough remediation services. We’re here to allieviate your pains and assist during stressful times so that your business can get back to business. Our team of Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians are equipped to handle any loss, anytime, anywhere. We follow strict guidelines of care to ensure that any property loss is resolved quickly, efficiently and correctly – the first time!
We have over 30 years experience assisting with large commercial and residential losses and are committed to providing you with custom remediation services that help ease the burden of handling any property disaster. See why we’re not just known for providing exceptional, fast and effective disaster recovery services, we’re known for the outstanding customer service and peace of mind guarantee we provide our clients.
Experience the Tri State Restorations Difference Today – We’re Only a Phone Call Away!
SERVING THE GREATER WASHINGTON D.C. METROPOLITAN AREA
Our Coverage Area Includes: MD, DC, VA, WV, PA
Tri State Restorations Provides 24-HOUR EMERGENCY SERVICES FOR THE ENTIRE DMV (MD, VA, DC) DC METRO
Call 866-602-5782 for service throughout the metropolitan Nation's Capitol region or click to learn more about:
Property Damage Restoration Maryland
Property Damage Restoration Virginia
Property Damage Restoration Washington, DC
LICENSED + INSURED + CERTIFIED
MHIC LICENSE #: 113152 / DC LICENSE #410522000561
We have over 30 years experience assisting with large commercial and residential losses and are committed to providing you with custom remediation services that help ease the burden of handling any property disaster. See why we’re not just known for providing exceptional, fast and effective disaster recovery services, we’re known for the outstanding customer service and peace of mind guarantee we provide our clients.
